Technical Support Help Desk Jobs in Riyadh, Saudi Arabia

A company in Riyadh, Saudi Arabia is hiring a Technical Support Help Desk professional for a full-time role. This opportunity is ideal for an experienced IT support specialist who can resolve user issues, manage tickets, and provide professional technical assistance in a fast-paced environment.

Job Responsibilities

• Provide direct technical support to users and resolve daily technical issues
• Receive support requests via phone, email, or ticketing systems
• Diagnose hardware, software, network, and printer issues
• Install and update operating systems, software, and applications
• Set up new employee devices and manage user access
• Monitor and maintain IT infrastructure
• Escalate complex issues to specialized teams when needed
• Document technical issues and solutions

Requirements & Qualifications

• Diploma or bachelor's degree in computer science or related field
• At least 5 years of practical experience in Help Desk or technical support
• Excellent knowledge of operating systems, networks, and hardware maintenance
• Experience handling ticketing systems and technical support
• Proficiency in English speaking and writing
• Strong problem-solving and communication skills
• Ability to work under pressure and manage priorities
• Relevant technical certifications are preferred To apply, send your CV to [email protected] and mention the job title in the email subject.