Pharmacy Call Center Executive Jobs in Kuwait

Metro Medical Group in Kuwait is hiring a Pharmacy Call Center Executive. This opportunity is ideal for pharmacy professionals with call center experience who want to join a leading medical group in Kuwait. About Metro Medical Group: Metro Medical Group is a leading healthcare provider in Kuwait with the motto: The Care, The Concern, The Cure. We are looking for dedicated professionals to join our pharmacy team. Position: Pharmacy Call Center Executive Key Responsibilities:
• Handle incoming calls and customer inquiries professionally
• Provide information about medications, services, and promotions
• Schedule appointments and coordinate with pharmacy staff
• Maintain accurate call records and customer database
• Ensure high standards of customer satisfaction
• Process orders and assist with prescription-related queries

Requirements & Qualifications

• Previous experience in pharmacies or the pharmaceutical sector is required
• Ability to communicate effectively in Arabic and English is required
• Candidates inside Kuwait only is required
• Strong customer service and phone etiquette skills
• Good knowledge of pharmaceutical products and medications
• Ability to handle customer inquiries and provide accurate information
• Excellent listening and problem-solving skills
• Ability to work in a fast-paced call center environment
• Good computer skills for data entry and record keeping
• Professional and courteous communication style Work Location: Kuwait

How to Apply
by sending your CV to or .