Manager Retail Operations TurboTax USA
Intuit USA
Brooklyn, New York , USA
Posted 10/14/2025
Full Time
Brooklyn, New York , USA
About the Role
As a TurboTax Retail Location Manager, you'll be the driving force behind a high performing, customer focused local tax preparation center. With energy and purpose, you will lead a cross functional team of motivated individuals, empowering them to deliver exceptional experiences to customers while ensuring operational excellence of the store. Your team will include Local Tax Experts who provide tax filing services to customers, as well as Concierges, who are a customer's first point of contact at TurboTax, experts at guiding customers to the right TurboTax solution for their specific needs.
Requirements & Qualifications
Bachelor's Degree
Required Skills
Provide ongoing coaching and mentorship to develop team skills and confidence.
Deliver constructive feedback and recognition that drives engagement and performance.
Conduct performance reviews and set clear, motivating goals for each team member
Foster a collaborative, high energy culture where employees feel valued, supported, and inspired to deliver their best work.
Perks and Benefits
Health Insurance Cab
Experience Required: 4 year(s)
Application Details
Job Overview
Salary
confidential
Experience
4 year(s)
Location
Brooklyn, New York , USA
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Application deadline: 2025-10-31