IT Support Jobs in Al Khobar, Saudi Arabia

Innovest is hiring an IT Support professional in Al Khobar, Saudi Arabia. This role provides day-to-day technical support to end users and resolves IT incidents and service requests across the organization. Responsibilities include diagnosing and troubleshooting hardware, software, operating system, printer, and connectivity issues; installing, configuring, and maintaining computers, applications, peripherals, and other IT equipment; supporting Windows, Microsoft Office, email, and standard business applications; and resolving LAN, Wi-Fi, internet, and basic network connectivity problems. The IT Support professional will record, classify, track, and resolve requests through the applicable ticketing system, escalate complex issues when required, and assist with user account setup, access requirements, workstation preparation, and IT onboarding and offboarding. The role also includes maintaining accurate equipment and incident records, coordinating with departments, vendors, and service providers, and supporting reliable day-to-day IT services. Candidates should hold a bachelor's degree in IT, Computer Science, or a related field and have 2-5 years of relevant experience.

Salary
As per company policy.