Customer Service Team Leader Job in Kuwait

Concierge Trading Company is hiring a Customer Service Team Leader in Kuwait. This role is suitable for an experienced leader who can guide the team, improve service quality, and support daily operations in a professional customer service setting. Key Responsibilities:
• Lead and support customer service staff
• Monitor service quality and team performance
• Handle escalations and customer issues
• Coordinate daily workflow and reporting

Requirements & Qualifications

• Previous experience in customer service leadership
• Local hiring from inside Kuwait only
• Valid transferable residency Benefits:
• Competitive salary
• Growth opportunity
• As per company policy