Customer Relations Manager Operations Job in Dammam, Saudi Arabia
Rezayat Sparrow
Dammam
Posted 2/25/2026
Full Time
Dammam
About the Role
Rezayat Sparrow is seeking an experienced Customer Relations Manager to lead the Customer Relations team and elevate the customer experience journey. This role is vital in bridging the gap between operations and client needs, ensuring seamless service delivery and long-term client satisfaction.
Requirements & Qualifications
degree
Required Skills
Analyze customer feedback and refine operational procedures to enhance the overall experience
,
Analyze customer feedback and refine operational procedures to enhance the overall experience
Track key performance indicators (KPIs) to achieve high customer satisfaction levels,
Collaborate with operations teams to align services with market needs,
Track key performance indicators (KPIs) to achieve high customer satisfaction levels
,
Collaborate with operations teams to align services with market needs.
Perks and Benefits
Career Progression Opportunities: Senior Customer Experience Manager, Head of Customer Relations, Operations Leadership roles, Training & Certification Support: Customer experience strategy, leadership development, conflict resolution, data-driven decision-making.
Experience Required: 1 year(s)
Application Details
Job Overview
Salary
SAR 120,000 Per Year
Experience
1 year(s)
Location
Dammam
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Application deadline: 2026-04-25