Embedded Escalation Engineer USA - Job Details

Embedded Escalation Engineer USA

Microsoft USA

Location: Santa Clara, California, USA

Salary Range: confidential

Date Posted: 9/12/2025

Job Description

The position is primarily behind the scenes providing engineering support to the broader Microsoft SQL Cloud support delivery teams for incidents that require product group engagement. At the same time, individuals should be capable and prepared to occasionally engage directly with customers to help facilitate incident resolution as appropriate.

Requirements
  • Qualifications: Bachelor's Degree
  • Experience: 0 years
  • Skills: Uses business integration knowledge to influence strategy when engaging with customers, partners, and teams. Reviews diagnostic processes and collaborates to design complete systems that simplify tools automation and eliminate systematic diagnostic issues. Builds automation tools.
Perks and Benefits

CAB

Application Details

Deadline: 2025-10-04

How to Apply: Website

Contact: https://jobs.careers.microsoft.com/global/en/job/1850660/Embedded-Escalation-Engineer